Privacy Policy

Privacy

TESS FLEUR cares about and protects the privacy of all customers, with respect for the customer in all sales channels as a guideline. For the website, there is a privacy policy that determines the correct treatment of all your data (contacts, addresses and telephone numbers) will be managed in the best possible way.

We can guarantee that:

1. When purchasing from us, you will be able to create an account protected by a password of your choice. This data will then be sent to you by email and can be used for future purchases. We do this only for your convenience and we take good care of all the data you send us. Rest assured when purchasing here.

2. When you create your account in the TESS FLEUR online store, some of your data (CPF, ZIP code, address, etc.) will be saved for your next visits. We do this only to facilitate your shopping process and do not use this information for any other purpose. Your payment information is never saved on our servers. They will always be typed by you in the secure environment, sent to credit card companies and deleted from our system.

3. All information sent to us is encrypted. You may notice that whenever you are typing your password, your address, or any important information, there will be a closed padlock symbol in your browser. This symbol verifies the existence of a secure connection between your computer and the TESS FLEUR online store servers.

4. The TESS FLEUR online store has the security seal of Geotrust, a multinational company specialized in verification and security of online transactions.

5. Your data will never be passed on or sold. Your personal information is yours alone and we respect that.

6. We will not send you unnecessary emails. If you wish to receive information about promotions, you can sign up for our newsletter, but we will only send you promotions if you explicitly ask us to.

7. Any customer who chooses to pay via PIX will be able to receive a 3% discount on the final value of their purchase; if so requested. However, delivery will only be carried out after verification by the company.

Security

Buying from the TESS FLEUR online store is safe, and we can explain why:

1. No payment information is stored by the TESS FLEUR online store. If you use Credit Cards as a payment method, your card details will be passed on to the credit card company and immediately deleted from our servers. In the TESS FLEUR online store there is no chance of your information being stolen.

2. Our website is safe, free from viruses and hackers. We have technicians working 24/7 to ensure there is no risk to you.

3. All information you send us is encrypted. In addition to the closed padlock, please note that when you are completing your order, the website address will begin with “https”. This means that other people will not have access to the information you send us.

Thank you for shopping at the TESS FLEUR online store!